Agree what to build
We write down what the software has to do, who uses it, what it connects to, and what is not in this version. You approve that before anyone writes code.
You get / A written scopeLoading
Approach / How a project runs
Five steps, in this order. From the third one on you have something you can open and use, so you can change your mind while changing it is still easy.
Scope · Design · Build
Ship · Improve
The five steps
We write down what the software has to do, who uses it, what it connects to, and what is not in this version. You approve that before anyone writes code.
You get / A written scopeScreens you can click through. Moving a button here costs nothing, and it is where most of the arguments are worth having.
You get / Clickable screensWe build the parts that carry the most risk first. There is always a version you can open and tell us what is wrong with.
You get / Something you can tryWe test it, move it onto your hosting with your domains and accounts, and keep a way back if the release goes badly.
You get / A live releasePeople do things no plan predicted. Those get fixed first, then we start on the next thing you wanted.
You get / The next releaseWhile it is being built
You never have to take our word for where it has got to.
You open it and use it. We ask what is wrong with it, and write down what you say.
If something turns out bigger than we scoped, you find out while there is still a choice about it.
Accessible, secure, fast, monitored and documented — checked, and shown to you.
We watch for errors and slow pages, and fix what people actually hit rather than what we predicted.
What we need from you
One person who can answer questions and settle disagreements. Work stalls waiting for committees.
An hour or two with the staff whose work the software is going to change.
Accounting, CRM, email, hosting, domains — whatever the software has to talk to.
You try what we built and tell us what is wrong. Silence is what slows a project down.
We can help write them, but someone on your side has to know what they should say.
The process nobody follows, the system nobody likes, the date you have not mentioned yet.
No brief needed
Tell us what the software has to do. We will tell you how we would start and what we would need from you.